Relationships are widely recognized as key to business success in the form of both informal interpersonal networks and formal organizational relationships. While Chinese personal networks (guanxi) have attracted scholars’ interest, the concept has not been fully investigated or understood in...

This paper compares the skills and knowledge possessed by qualified of tourism and hotel sector with those expected by the industry; compares also the importance of specific skills and knowledge profile by school teachers and businesses. Research has found that: 1) the qualified are...

Barcelo Hotels and Resorts must decide whether to allow its many hotels to continue to undertake separate promotional campaigns or to run, for the first time, a broad corporate-level promotion. Complicating the decision is the fact that the many hotels in its portfolio vary greatly in their...