Introduction -- Managing Tourism for Economic Development in Africa: Past, Prospects and Policy Implications -- Destination Personality as Predictor of Symbolic Consumption in Nigeria ’s Tourism Industry -- Southern Africa`s morphing into a MICE Tourism space: Critical insights for...

"Following the pandemic, big hotel chains like the Accor Group and Marriot closed outlets, but post COVID-19, the global hospitality and tourism sector is bouncing back. In bouncing back though, the pandemic brought to the fore the absolute need for high levels of customer centricity in a world...