Kleinrichert, Denise; Ergul, Mehmet; Johnson, Colin; … - In: Journal of Hospitality and Tourism Technology 3 (2012) 3, pp. 211-225
Purpose – The purpose of this paper is to link consumer use of technology to two very popular themes in the hospitality industry: boutique hotels and environmental responsibility. Design/methodology/approach – The case study focuses on how boutique hotels legitimize their green practices...