Bolat, Tamer; Yılmaz, Özgür - In: International Journal of Contemporary Hospitality Management 21 (2009) 1, pp. 7-23
Purpose – The purpose of this study is to investigate empirically the impacts of outsourcing, and to examine the relationship between the outsourcing process and organizational performance in hotels. Design/methodology/approach – Data for the study were obtained from 80 hotels in the city of...
