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Lambert, Douglas M.; García-Dastugue, Sebastián J.; … - In: Supply chain management : processes, partnerships, …, (pp. 197-216). 2008

Persistent link: https://www.econbiz.de/10003859394

Foreign market entry mode behavior as a gateway to further entries : the NAFTA experience

Javalgi, Rajshekhar G.; Deligounul, Seyda; Ghosh, Amit K.; … - In: International business review : the official journal of … 19 (2010) 3, pp. 209-222

Persistent link: https://www.econbiz.de/10003978756

Managing and measuring value co-creation in business-to-business relationships

Lambert, Douglas M.; Enz, Matias G. - In: Journal of marketing management : MM 28 (2012) 13/14, pp. 1588-1625

Persistent link: https://www.econbiz.de/10009697976

Supply chain management : processes, partnerships, performance

Lambert, Douglas M. (contributor) - 2006 - 2. ed.

Persistent link: https://www.econbiz.de/10003274172

The changing role of consultants to motor carriers in a deregulated environment

Lambert, Douglas M. - In: Transportation journal : a journal of the Association … 25 (1985) 2, pp. 29-45

Persistent link: https://www.econbiz.de/10001027753

A theory of return for deposit : economic and logistical implications of legislation

Lambert, Douglas M.; Towle, Jeffrey G. - In: California management review 22 (1980) 4, pp. 65-73

Persistent link: https://www.econbiz.de/10003613054

The customer service management process

Bolumole, Yemisi A.; Knemeyer, A. Michael; Lambert, … - In: Supply chain management : processes, partnerships, …, (pp. 41-58). 2006

Persistent link: https://www.econbiz.de/10003386273

Developing and implementing partnerships in the supply chain

Lambert, Douglas M.; Knemeyer, A. Michael; Gardner, John T. - In: Supply chain management : processes, partnerships, …, (pp. 167-196). 2006

Persistent link: https://www.econbiz.de/10003386281

Customer Service Research: Past, Present and Future

Sterling, Jay U.; Lambert, Douglas M. - In: International Journal of Physical Distribution & … 19 (1989) 2, pp. 2-23

Although significant advances have been made in customer service research, a majority of this research has concentrated on defining and measuring the importance of customer service in isolation from the other components of the marketing mix. In order to achieve a competitive advantage from...

Persistent link: https://www.econbiz.de/10014795216