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How Toyota became # 1 : leadership lessons from the world's greatest car company
Magee, David - 2007
Diligently apply to the right pursuits -- Strive for continuous improvement -- The power of humility -- Rid all that adds no value -- Improve quality by exposing the truth -- Raise the bar to unreachable heights -- Favor long-term strategies over short-term fixes -- Learn the customer, live the...
Persistent link: https://www.econbiz.de/10003465752
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Keys for successful implementation of total quality management in hospitals
Carman, James M.; Shortell, Stephen M.; Foster, Richard W. - In: Health care management review : HCM review 35 (2010) 4, pp. 283-293
Persistent link: https://www.econbiz.de/10008668637
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Relationships among factors related to employee perceptions of the green movement in organisations
Fok, Lillian Y.; Zee, Susan Mu-lan; Hartman, Sandra J. - In: International journal of services and standards 5 (2009) 4, pp. 316-332
Persistent link: https://www.econbiz.de/10003970448
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Capital One Banks on Six Sigma for strategy execution and culture transformation
Immaneni, Aravind; McCombs, Allen; Cheatham, Gus; … - In: Global business and organizational excellence : a … 26 (2006/07) 6, pp. 43-54
Persistent link: https://www.econbiz.de/10003689209
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Qualitätsbewusstsein und Kundenorientierung der Mitarbeiter als Schlüssel zum Erfolg : Qualitätsmanagement bei der Ritz-Carlton Hotel Company
Beckett, Nigel P. - In: Handbuch Kundenmanagement : Anforderungen, Prozesse, …, (pp. 949-964). 2008
Persistent link: https://www.econbiz.de/10003708783
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Mapping the critical links between organizational culture and TQM/Six Sigma practices
Zu, Xingxing; Robbins, Tina L.; Fredendall, Lawrence D. - In: International journal of production economics 123 (2010) 1, pp. 86-106
Persistent link: https://www.econbiz.de/10003941233
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Barriers and benefits of quality management in the construction industry : an empirical study
Hoonakker, Peter; Carayon, Pascale; Loushine, Todd - In: Total quality management & business excellence : an … 21 (2010) 9/10, pp. 953-969
Persistent link: https://www.econbiz.de/10008660458
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Embedding Lean Six Sigma into everyday use ensures sustainable culture change at Xerox
Geier, Joyce - In: Global business and organizational excellence : a … 30 (2010/11) 6, pp. 17-26
Persistent link: https://www.econbiz.de/10009301955
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Sharing improvements in health care processes saves lives at Franciscan Alliance
Swartz, Joseph E.; Hudson, Brian W.; Graban, Mark - In: Global business and organizational excellence : a … 32 (2012/13) 4, pp. 28-35
Persistent link: https://www.econbiz.de/10009753057
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Coerced practice implementation in cases of low cultural fit : cultural change and practice adaptation during the implementation of Six Sigma at 3M
Canato, Anna; Ravasi, Davide; Phillips, Nelson - In: Academy of Management journal : AMJ 56 (2013) 6, pp. 1724-1753
Persistent link: https://www.econbiz.de/10010244803