Inefficiency in complex reverse-logistical operations, such as the collection and transport of various wastes, can often be traced to two related factors. Adversarial and arms-length relationships between service providers and customers are commonplace, alongside surprisingly limited...

Managing in an age of modularity / Carliss Y. Baldwin and Kim B. Clark -- Fast, global, and entrepreneurial : supply chain management, Hong Kong style : an interview with Victor Fung / Joan Magretta -- How Chrysler created an American Keiretsu / Jeffrey H. Dyer -- The power of trust in...