Swamidass, Paul M.; Baines, Tim; Darlow, Neil - In: International Journal of Operations & Production Management 21 (2001) 7, pp. 933-948
According to researchers and managers, there is a lack of agreement between marketing and manufacturing managers on critical strategic issues. However, most of the literature on the subject is anecdotal and little formal empirical research has been done. Three companies are investigated to study...