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Adoption and benefits of standardized IT management processes : IT executives ́ perceptions of ITIL and CobiT
Marrone Burgoa, Mauricio Alberto - 2011
The aim of this research is to understand how IT executives of different countries implement and perceive IT operational process improvement frameworks. We examine if IT operational frameworks, such as ITIL and CobiT, have an effect on the IT organization and on the relations between the IT...
Persistent link: https://www.econbiz.de/10010236582
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Using the ITIL process reference model for realizing IT governance : an empirical investigation
Iden, Jon; Eikebrokk, Tom Roar - In: Information systems management 31 (2014) 1, pp. 37-58
Persistent link: https://www.econbiz.de/10010383218
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Research in information technology service management (ITSM) (2000 - 2010) : an overview
Shahsavarani, Narges; Ji, Shaobo - In: International journal of information systems in the … 6 (2014) 4, pp. 73-91
Persistent link: https://www.econbiz.de/10010479437
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Service management : operations, strategy, and information technology
Fitzsimmons, James A.; Fitzsimmons, Mona J. - 2006 - 5. ed., internat. ed.
Persistent link: https://www.econbiz.de/10002836504
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Green IT adoption : a process management approach
Bose, Ranjit; Luo, Xin Robert - In: International journal of accounting and information … 20 (2012) 1, pp. 63-77
Persistent link: https://www.econbiz.de/10009515850
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Information management in process based organisations : a case study of Xerox Ltd.
Seltsikas, Philip - 1998
Persistent link: https://www.econbiz.de/10001355575
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Enterprise application transformation strategy and roadmap design : a business value driven and IT supportability-based approach
Yu, Yale; Madiraju, Sharma - In: Journal of management analytics 2 (2015) 2, pp. 111-120
Persistent link: https://www.econbiz.de/10011723922
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Re-engineering as the process of business adaptations
Novikov, Vladimir S.; Pykhtin, Aleksey I.; Gureva, Maria A. - In: International journal of economics and financial issues … 6 (2016) 1, pp. 126-132
Persistent link: https://www.econbiz.de/10011780893
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IT-enabled business transformation: from automation to business scope redefinition
Venkatraman, N. - In: Operations management : a strategic approach, (pp. 145-163). 2005
Persistent link: https://www.econbiz.de/10003120126
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Rewiring organizations for the networked economy : organizing, managing, and leading in the information age
Herman, Stanley M. (ed.) - 2002
Persistent link: https://www.econbiz.de/10013531453