//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"USA"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Customer complaining: The role...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
USA
Consumer behaviour
40
Konsumentenverhalten
38
Customer satisfaction
34
Beziehungsmarketing
32
Relationship marketing
32
Kundenzufriedenheit
31
United States
13
Service quality
11
Theorie
11
Theory
11
Dienstleistungsqualität
10
Emotion
10
Personality psychology
10
Persönlichkeitspsychologie
10
Firm performance
9
Unternehmenserfolg
9
Brand management
8
Ethics
8
Ethik
8
Markenführung
8
Decision
7
Entscheidung
7
Strategic management
7
Strategisches Management
7
Viral marketing
7
Virales Marketing
7
B-to-B-Marketing
6
Bibliometrics
6
Bibliometrie
6
Business-to-business marketing
6
Gesundheitsversorgung
6
Health care
6
Lieferantenmanagement
6
Satisfaction
6
Supplier relationship management
6
customer satisfaction
6
Experiment
5
Fundraising
5
Gender
5
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
13
Type of publication (narrower categories)
All
Article in journal
12
Aufsatz in Zeitschrift
12
Aufsatz im Buch
1
Book section
1
Case study
1
Fallstudie
1
Language
All
English
13
Author
All
Mittal, Vikas
9
Winterich, Karen Page
5
Khare, Adwait
3
Walsh, Michael F.
2
Zhang, Yinlong
2
Aquino, Karl
1
Brown, Lawrence H.
1
Carson, Jay P.
1
Chatterjee, Rabikar
1
Frennea, Carly
1
Ghosh Chowdhury, Tilottama
1
Govind, Rahul
1
Han, Kyuhong
1
Huppertz, John W.
1
Inman, J. Jeffrey
1
Neidermeyer, Presha E.
1
Ross, William T.
1
Sawhney, Mohanbir S.
1
Shang, Jennifer
1
Tadikamalla, Pandu
1
Yildirim, Tuba Pinar
1
more ...
less ...
Published in...
All
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
2
Journal of consumer research : JCR ; an interdisciplinary bimonthly
2
Journal of marketing
2
Fundamentals of marketing research ; Vol. 3
1
Health marketing quarterly
1
Journal of marketing research
1
Journal of public policy & marketing : JPP & M ; an annual publ. of the Division of Research, Graduate School of Business Administration, University of Michigan
1
Psychology & marketing
1
The journal of consumer marketing
1
The journal of product & brand management
1
more ...
less ...
Source
All
ECONIS (ZBW)
13
Showing
1
-
10
of
13
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Price and consumer cost responsibility effects on quality perceptions and price negotiation likelihood for healthcare services
Carson, Jay P.
;
Huppertz, John W.
;
Neidermeyer, Presha E.
- In:
Health marketing quarterly
25
(
2007/08
)
4
,
pp. 303-328
Persistent link: https://www.econbiz.de/10003840060
Saved in:
2
The impact of accessible identities on the evaluation of global versus local products
Zhang, Yinlong
;
Khare, Adwait
- In:
Journal of consumer research : JCR ; an …
36
(
2009/10
)
3
,
pp. 524-537
Persistent link: https://www.econbiz.de/10003895849
Saved in:
3
Daily, week-part, and holiday patterns in consumer's caloric intake
Khare, Adwait
;
Inman, J. Jeffrey
- In:
Journal of public policy & marketing : JPP & M ; an …
28
(
2009
)
2
,
pp. 234-252
Persistent link: https://www.econbiz.de/10003923204
Saved in:
4
Matching a cause with self-schema : the moderating effect on brand preferences
Ghosh Chowdhury, Tilottama
;
Khare, Adwait
- In:
Psychology & marketing
28
(
2011
)
8
,
pp. 825-842
Persistent link: https://www.econbiz.de/10009267750
Saved in:
5
Timely access to health care : customer-focused resource allocation in a hospital network
Govind, Rahul
;
Chatterjee, Rabikar
;
Mittal, Vikas
- In:
International journal of research in marketing : IJRM ; …
25
(
2008
)
4
,
pp. 294-300
Persistent link: https://www.econbiz.de/10003793546
Saved in:
6
Distribution network redesign for marketing competitiveness
Shang, Jennifer
;
Yildirim, Tuba Pinar
;
Tadikamalla, Pandu
; …
- In:
Journal of marketing
73
(
2009
)
2
,
pp. 146-163
Persistent link: https://www.econbiz.de/10003820614
Saved in:
7
Donation behavior toward in-groups and out-groups : the role of gender and moral identity
Winterich, Karen Page
;
Mittal, Vikas
;
Ross, William T.
- In:
Journal of consumer research : JCR ; an …
36
(
2009/10
)
2
,
pp. 199-214
Persistent link: https://www.econbiz.de/10003880179
Saved in:
8
Do logo redesigns help or hurt your brand? : the role of brand commitment
Walsh, Michael F.
;
Winterich, Karen Page
;
Mittal, Vikas
- In:
The journal of product & brand management
19
(
2010
)
2
,
pp. 76-84
Persistent link: https://www.econbiz.de/10003993613
Saved in:
9
Learning and using electronic information products and services : a field study
Mittal, Vikas
;
Sawhney, Mohanbir S.
-
2007
Persistent link: https://www.econbiz.de/10003540231
Saved in:
10
When does recognition increase charitable behavior? : toward a moral identity-based model
Winterich, Karen Page
;
Mittal, Vikas
;
Aquino, Karl
- In:
Journal of marketing
77
(
2013
)
3
,
pp. 121-134
Persistent link: https://www.econbiz.de/10009747816
Saved in:
1
2
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->