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Show me the money! : do financial rewards for performance enhance or undermine the satisfaction from emotional labor?
Grandey, Alicia; Chi, Nai-wen; Diamond, Jennifer A. - In: Personnel psychology : a journal of applied research 66 (2013) 3, pp. 569-612
Persistent link: https://www.econbiz.de/10009788156
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Factors affecting goal difficulty and performance when employees select their own performance goals : evidence from the field
Webb, Alan; Jeffrey, Scott Allister; Schulz, Axel - In: Journal of management accounting research : JMAR 22 (2010), pp. 209-232
Persistent link: https://www.econbiz.de/10008857761
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Incentive salience and improved performance
Jeffrey, Scott Allister; Adomdza, Gordon K. - In: Human performance 24 (2011) 1, pp. 47-59
Persistent link: https://www.econbiz.de/10008901063
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The effect of context-specific versus nonspecific subconscious goals on employee performance
Latham, Gary P.; Piccolo, Ronald F. - In: Human resource management 51 (2012) 4, pp. 511-523
Persistent link: https://www.econbiz.de/10009613344
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Uncovering the nuances of referral hiring : how referrer characteristics affect referral hires' performance and likelihood of voluntary turnover
Pieper, Jenna R. - In: Personnel psychology : a journal of applied research 68 (2015) 4, pp. 811-858
Persistent link: https://www.econbiz.de/10011410682
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The call centre and its many players
Winiecki, Donald J. - In: Organization : the critical journal of organization, … 16 (2009) 5, pp. 705-731
Persistent link: https://www.econbiz.de/10003885480
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Making and maintaining the subject in call centre work
Winiecki, Don; Wigman, Bert - In: New technology, work and employment 22 (2007) 2, pp. 118-131
Persistent link: https://www.econbiz.de/10003494474
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Collective bargaining and high-involvement management in comparative perspective : evidence from US and German call centers
Doellgast, Virginia - In: Industrial relations : a journal of economy & society 47 (2008) 2, pp. 284-319
Persistent link: https://www.econbiz.de/10003674602
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Counterproductive worker behavior after a pay cut
Coviello, Decio; Deserranno, Erika; Persico, Nicola - In: Journal of the European Economic Association : JEEA 20 (2022) 1, pp. 222-263
Persistent link: https://www.econbiz.de/10012878504
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The interaction of self-monitoring and organizational position on perceived effort
Bryant, Damon U.; Mitcham, Michelle; Araiza, Adalberto R.; … - In: Journal of managerial psychology 26 (2011) 2, pp. 138-154
Persistent link: https://www.econbiz.de/10009008747