Honeycutt, Alan - In: International Journal of Quality & Reliability Management 7 (1990) 1
empirical research into the variables influencing participation in Quality Circles. A study at a major US aerospace company is … described in which the major influences turn out to be member training, volunteering and management support. The model used in … the investigation was based on an earlier study by Zahra and indicates that member training is the most important factor …