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USA
Electronic Commerce
23,648
E-commerce
21,032
Einzelhandel
17,687
Customer satisfaction
15,277
Retail trade
15,085
Kundenzufriedenheit
13,692
Consumer behaviour
12,396
Konsumentenverhalten
12,130
Kosten-Nutzen-Analyse
11,580
Cost-benefit analysis
10,727
Relationship marketing
7,762
Beziehungsmarketing
7,709
Theorie
7,120
Theory
6,977
Service quality
6,945
Dienstleistungsqualität
6,758
Online-Handel
6,433
Online retailing
6,417
Internet
5,588
Deutschland
5,577
Germany
4,606
Structural equation model
4,086
Strukturgleichungsmodell
4,063
United States
3,528
Welt
2,496
Online-Marketing
2,489
Internet marketing
2,484
World
2,455
Social web
2,344
Social Web
2,343
Lieferantenmanagement
2,326
Supplier relationship management
2,324
Supply chain
2,266
Lieferkette
2,252
Digitalisierung
2,150
Digitization
1,985
India
1,899
Indien
1,858
Informationstechnik
1,778
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Greenstone, Michael
19
Smith, Vincent Kerry
14
Heckman, James J.
12
Ashenfelter, Orley
11
Miller, Roger LeRoy
10
Neumark, David
10
Bernard, Andrew B.
9
Goolsbee, Austan
9
Han, Heesup
9
Hortaçsu, Ali
9
Jang, Soocheong
9
Jensen, J. Bradford
9
Jentz, Gaylord A.
9
Raman, Ananth
9
Schott, Peter K.
9
Viscusi, W. Kip
9
Weitz, Barton A.
9
Cutler, David M.
8
Hahn, Robert William
8
Moon, Seong Hyeok
8
Pinto, Rodrigo
8
Robinson, Lisa A.
8
Yavitz, Adam
8
Haltiwanger, John C.
7
Kesavan, Saravanan
7
Redding, Stephen
7
Smith, Alan D.
7
Campbell, Jeffrey R.
6
Einav, Liran
6
Ellison, Glenn
6
Ellison, Sara Fisher
6
Gaur, Vishal
6
Hausman, Jerry A.
6
Lafontaine, Francine
6
Levy, Michael
6
Loomis, John B.
6
Ryu, Kisang
6
Scott Morton, Fiona
6
Syverson, Chad
6
Welfens, Paul J. J.
6
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National Bureau of Economic Research
30
IGI Global
13
USA / Bureau of the Census
10
USA / General Accounting Office
7
USA / Congress / Budget Office
5
American Enterprise Institute for Public Policy Research
3
Center for Policy Research <Washington, DC>
3
OECD
3
Resources for the Future, Inc.
3
USA / Economic Research Service
3
USA / Office of Air Quality Planning and Standards
3
USA / Subcommittee on Commercial and Administrative Law
3
Berkeley Round Table on the International Economy
2
Brookings Institution
2
California Agricultural Experiment Station / Department of Agricultural and Resource Economics
2
Ecademy CH
2
Environmental Law Institute
2
Federal Reserve Bank of Chicago
2
Harvard Graduate School of Business Administration
2
Rand Corporation
2
Rodney L. White Center for Financial Research
2
Springer-Verlag GmbH
2
USA / Environmental Protection Agency
2
USA / Government Accountability Office
2
USA / Subcommittee on Energy Policy, Natural Resources and Regulatory Affairs
2
Universität Mannheim
2
A. C. Nielsen Company <Chicago-Schaumburg, Ill.>
1
A. C. Nielsen Company <Northbrook, Ill.>
1
AEI-Brookings Joint Center for Regulatory Studies
1
Agence Europénne de Productivité
1
American Council for Capital Formation
1
American Institute for Contemporary German Studies
1
Aptus Research Solutions
1
Arthur D. Little International Inc. <Wiesbaden>
1
Axel Springer Verlag, Marketing Anzeigen
1
Books on Demand GmbH <Norderstedt>
1
British Productivity Team on Retailing
1
Brookhaven National Laboratory
1
Brookings Institution / Task Force on the Internet
1
CRC Press <Boca Raton, Fla.>
1
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Working paper / National Bureau of Economic Research, Inc.
111
Annual series / Foreign Office : pres. to the both Houses of Parliament by command of His Majesty
72
Journal of retailing and consumer services
34
Journal of business research : JBR
31
NBER working paper series
30
International journal of hospitality management
29
International journal of retail & distribution management
23
American journal of agricultural economics
22
The electricity journal
19
The American economic review
16
The journal of economic perspectives : EP ; a journal of the American Economic Association
16
SpringerLink / Bücher
15
Applied economics
14
Discussion paper series / IZA
14
International Journal of Retail & Distribution Management
14
Psychology & marketing
14
Agricultural and resource economics review : ARER
13
Journal of benefit-cost analysis : JBCA
13
Journal of fashion marketing and management
13
Journal of marketing theory and practice
13
Report for the year ... on the trade and commerce of Fiume
13
Report for the year ... on the trade and commerce of Leghorn
13
Services marketing quarterly
13
The journal of services marketing
13
Journal of internet commerce
12
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
12
Monthly labor review : MLR
12
National tax journal
12
The international review of retail, distribution and consumer research
12
The journal of industrial economics
12
Harvard business review : HBR
11
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
11
Journal of the Academy of Marketing Science
11
Management science : journal of the Institute for Operations Research and the Management Sciences
11
Review of environmental economics and policy
11
Working paper
11
Academy of Management journal : AMJ
10
Economic inquiry : journal of the Western Economic Association International
10
Industrial marketing management : the international journal for industrial and high-tech firms
10
International journal of electronic business
10
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ECONIS (ZBW)
3,614
USB Cologne (EcoSocSci)
85
Other ZBW resources
38
EconStor
31
RePEc
8
OLC EcoSci
3
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1
The role of etail quality, e-satisfaction and e-trust in online loyalty development process
Kim, Jiyoung
;
Jin, Byoungho
;
Swinney, Jane L.
- In:
Journal of retailing and consumer services
16
(
2009
)
4
,
pp. 239-247
Persistent link: https://www.econbiz.de/10003864515
Saved in:
2
Hispanics' information search and patronage intentions online
Becerra, Enrique P.
;
Korgaonkar, Pradeep K.
- In:
Journal of electronic commerce research : JECR
10
(
2009
)
2
,
pp. 76-93
Persistent link: https://www.econbiz.de/10003886470
Saved in:
3
Consumer responses to preference elicitation processes in destination recommendation systems
Gretzel, Ulrike
-
2004
Persistent link: https://www.econbiz.de/10003946439
Saved in:
4
The stepwise process relationship between strategic leadership, quality practices, and performances : an empirical analysis in the U.S. and China manufacturing
Cho, Young Sik
;
Thiagarajan, Palaniappan
;
Chong, Hyonsong
; …
- In:
International journal of operations and quantitative …
23
(
2017
)
2
,
pp. 147-160
Persistent link: https://www.econbiz.de/10011732634
Saved in:
5
The benefits, satisfaction, and perceived value of small business membership in a chamber of commerce
Noel, Noel Mark
;
Luckett, Michael
- In:
International journal of nonprofit & voluntary sector …
19
(
2014
)
1
,
pp. 27-39
Persistent link: https://www.econbiz.de/10010483795
Saved in:
6
Influencing factors on restaurant customers' revisit intention : the roles of emotions and switching barriers
Han, Heesup
;
Back, Ki-joon
;
Barrett, Betsy
- In:
International journal of hospitality management
28
(
2009
)
4
,
pp. 563-572
Persistent link: https://www.econbiz.de/10003875799
Saved in:
7
From disconfirmation to switching : an empirical investigation of switching intentions after service failure and recovery
Chih, Wen-hai
;
Wang, Kai-yu
;
Hsu, Li-chun
;
Cheng, I-shin
- In:
The service industries journal
32
(
2012
)
8
,
pp. 1305-1321
Persistent link: https://www.econbiz.de/10009553148
Saved in:
8
Value-driven customer share of visits
Kim, Wansoo
;
Ok, Chihyung
;
Canter, Deborah D.
- In:
The service industries journal
32
(
2012
)
1/2
,
pp. 37-58
Persistent link: https://www.econbiz.de/10009427715
Saved in:
9
Variety seeking in restaurant choice and its drivers
Ha, Jooyeon
;
Jang, Soocheong
- In:
International journal of hospitality management
32
(
2013
),
pp. 155-168
Persistent link: https://www.econbiz.de/10009717654
Saved in:
10
A longitudinal investigation to test the validity of the American customer satisfaction model in the US hotel industry
Kim, Seung Hyun
;
Cha, JaeMin
;
Singh, A. J.
;
Knutson, Bonnie
- In:
International journal of hospitality management
35
(
2013
),
pp. 193-202
Persistent link: https://www.econbiz.de/10010225810
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