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Collective representation among high-tech workers at Microsoft and beyond : lessons from WashTech/CWA
Van Jaarsveld, Danielle - In: Industrial relations : a journal of economy & society 43 (2004) 2, pp. 364-385
Persistent link: https://www.econbiz.de/10002033338
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The effects of institutional and organizational characteristics on work force flexibility: evidence from call centers in three liberal market economies
Van Jaarsveld, Danielle; Kwon, Hyunji; Frost, Ann C. - In: ILR review : the journal of work and policy 62 (2008/09) 4, pp. 573-601
Persistent link: https://www.econbiz.de/10003883043
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The influence of capital structure on strategic human capital : evidence from US and Canadian firms
Liu, Xiangmin; Van Jaarsveld, Danielle; Batt, Rosemary L.; … - In: Journal of management : JOM 40 (2014) 2, pp. 422-448
Persistent link: https://www.econbiz.de/10010246075
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Who's on the line? : Indian call center agents pose as Americans for US-outsourced firms
Poster, Winifred R. - In: Industrial relations : a journal of economy & society 46 (2007) 2, pp. 271-304
Persistent link: https://www.econbiz.de/10003445210