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Anlysis of service quality gap...
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Shull, Bernard
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14
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Journal of banking & finance
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Euromoney
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69
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International journal of hospitality management
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Federal reserve bulletin
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1
Examination of credence and noncredence service advertisement strategies in the United States and
India
Utkarsh
- In:
Services marketing quarterly
39
(
2018
)
3
,
pp. 240-259
Persistent link: https://www.econbiz.de/10011940199
Saved in:
2
A cross-national and cross-cultural approach to global market segmentation : an application using consumers' perceived service quality
Agarwal, James
;
Malhotra, Naresh K.
;
Bolton, Ruth N.
- In:
Journal of international marketing
18
(
2010
)
3
,
pp. 18-40
Persistent link: https://www.econbiz.de/10008657429
Saved in:
3
Does management matter? : evidence from
India
Bloom, Nicholas
;
Eifert, Benn
;
Mahajan, Aprajit
; …
-
2010
Persistent link: https://www.econbiz.de/10009552059
Saved in:
4
Does management matter in schools?
Bloom, Nicholas
;
Lemos, Renata
;
Sadun, Raffaella
;
Van …
- In:
The economic journal : the journal of the Royal …
125
(
2015
)
584
,
pp. 647-674
Persistent link: https://www.econbiz.de/10011396515
Saved in:
5
Offshore outsourcing of customer services : boon or bane?
Sharma, Piyush
- In:
The journal of services marketing
26
(
2012
)
5
,
pp. 352-364
Persistent link: https://www.econbiz.de/10009629142
Saved in:
6
The effects of offshoring audit tasks on jurors' evaluations of damage awards against auditors
Daugherty, Brian
;
Dickins, Denise
;
Fannema, M. G.
- In:
Advances in accounting behavioral research
16
(
2013
),
pp. 55-84
Persistent link: https://www.econbiz.de/10010126753
Saved in:
7
Does management matter in schools?
Bloom, Nicholas
;
Lemos, Renata
;
Sadun, Raffaella
;
Van …
-
2014
Persistent link: https://www.econbiz.de/10010366952
Saved in:
8
Does management matter in schools?
Bloom, Nicholas
;
Lemos, Renata
;
Sadun, Raffaella
;
Van …
-
2014
Italy, Brazil and then finally
India
. We also show that autonomous government schools (i.e. government funded but with …
Persistent link: https://www.econbiz.de/10010434591
Saved in:
9
Does management matter in schools?
Bloom, Nicholas
;
Lemos, Renata
;
Sadun, Raffaella
;
Van …
-
2014
Persistent link: https://www.econbiz.de/10010464925
Saved in:
10
Does management matter in schools
Bloom, Nicholas
;
Lemos, Renata
;
Sadun, Raffaella
;
Van …
-
2014
Persistent link: https://www.econbiz.de/10010441984
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