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Introduction -- The power of the culture -- Values, behavior and corporate culture -- Principles & foundational truths -- The Shingo model -- Respect every individual -- Lead with humility -- Seek perfection -- Assure quality at the source -- Flow value to customers -- Embrace scientific...
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everyone-not just select "high potentials"-could overcome their own internal barriers to change and use errors and … overcome their own internal barriers to change, transcend their blind spots, and see errors and weaknesses as prime …
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