This paper examines the federal government's success in implementing and providing high-quality service through e-government, something that has received very little attention. We define quality from the perspective of the end-users of the federal agency websites, as measured through customer...

This article compares the regulation of electronic signatures (e-signatures) in the United States and the Russian Federation as unique forms of communication that are the subject of international policy transfer through the framework of the United Nations Commission on International Trade Law...