-system innovation management: concepts and applications / Oliver Yu -- Knowledge and quality innovation in the health sector: the role …-linguistic programming in nonprofit organizations: facilitating knowledge and learning capabilities for innovation / Eric Kong, Mark Farrell …-Martínez, Ignacio Fernández-De-Lucio -- The role of knowledge sharing on organisational innovation: an integrated framework / Kijpokin …

sociotechnical view of technological determinism / Liza Potts -- Towards a conceptual knowledge management system based on systems … Jokonya, Stan Hardman -- When knowledge management drives a strategic transformation project: the case of a Brazilian Air … Force organisation / Alexandre Velloso Guimarães -- Boundaries of socio-technical systems and IT for knowledge development …