Despite the existence of a fervent opposition to regional shopping centres (RSCs) in Britain, this article argues that there is little evidence to support the view that they have negative economic, social and environmental impacts. Instead, the vehement rejection of RSCs is asserted to be at...

Call centres represent a blend of old and new employment features that are only partially grasped by existing theoretical alternatives. Labour process theory suggests that call centres are best depicted as new electronic assembly lines of fragmented, low skill service labour. Second-wave...