Suckling, Steve; Ryan, Paul; Dent, Mike - In: International Journal of Public Sector Management 22 (2009) 5, pp. 423-431
Purpose – The purpose of this paper is to introduce an innovative qualitative methodology, the beliefs, barriers and control (BBaC) model. The BBaC model facilitates the understanding of how perceptions are formed through actors' interactions with their environments and each other, enabling...