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Multikanalstrategien im stationären Einzelhandel : eine empirische Untersuchung in der Konsumelektronikbranche

Müller-Lankenau, Claas - 2007 - 1. Aufl.

Persistent link: https://www.econbiz.de/10013430885

Where have the routine workers gone? : a study of polarization using panel data

Cortes, Guido Matias - 2012

Persistent link: https://www.econbiz.de/10009659198

The nature of front-line service work : distinctive features and continuity in the employment relationship

Bélanger, Jacques; Edwards, Paul K. - In: Work, employment & society : a journal of the British … 27 (2013) 3, pp. 433-450

Persistent link: https://www.econbiz.de/10009772610

Searching for the optimal level of employee turnover : a study of a large UK retail organization

Siebert, William S.; Zubanov, Nikolay - In: Academy of Management journal : AMJ 52 (2009) 2, pp. 294-313

Persistent link: https://www.econbiz.de/10003848205

Reward redemption behaviour in retail loyalty schemes

Smith, Andrew; Sparks, Leigh - In: British journal of management : BJM 20 (2009) 2, pp. 204-218

Persistent link: https://www.econbiz.de/10003856011

Loyalty card adoption in SME retailers : the impact upon marketing management

Hutchinson, Karise; Donnell, Lisa Victoria; Gilmore, Audrey - In: European journal of marketing : EJM 49 (2015) 3/4, pp. 467-490

Persistent link: https://www.econbiz.de/10011309588

The dark side of CRM : advantaged and disadvantaged customers

Bang, Nguyen; Simkin, Lyndon - In: The journal of consumer marketing 30 (2013) 1, pp. 17-30

Persistent link: https://www.econbiz.de/10009722354

Market orientation and performance in small independent retailers in the UK

Megicks, Phil; Warnaby, Gary - In: The international review of retail, distribution and … 18 (2008) 1, pp. 105-119

Persistent link: https://www.econbiz.de/10003733242

Examining the drivers of deviant service adaption in fashion retailing : the role of tenure

Mortimer, Gary; Wang, Shasha - In: Journal of fashion marketing and management 26 (2022) 2, pp. 221-246

Persistent link: https://www.econbiz.de/10013162349

Customer Satisfaction Towards the Services Rendered by Superstore Retailers

Brar, Vinaydeep - 2018

This paper presents a study of customer satisfaction towards the services rendered by superstore retailers. A non-probability convenience sampling technique was used to collect the data from the respondents. The respondents were 200 customers of DMart, Pune. The responses of the respondents have...

Persistent link: https://www.econbiz.de/10012921493

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