This doctoral thesis studies the process of innovation adoption in public administrations, addressing the research question of how an innovation is translated to a local context. The study empirically explores Design Thinking as a new problem-solving approach introduced by a federal government...

Understanding public management and governance / Tony Bovaird and Elke Löffler -- The changing context of public policy / Tony Bovaird and Elke Löffler -- The size and scope of the public sector / Peter M. Jackson -- Public management reforms across OECD countries / Jürgen Blum and Nick...

Innovation is a core issue for public services and is a key element of public services reform particularly in this age of austerity where policymakers urge the need to innovate to do more with less. This comprehensive and accessible Handbook explores the potential for creating efficient and...