Purpose – The purpose of this paper is to examine the changes in governance structures that evolved as reverse logistics systems were developed. The UK car crash repair sector was used as a case study. Design/methodology/approach – The value‐chain governance framework proposed by Gereffi...

Managerial practices and perceptions in the implementation of just‐in‐time (JIT) principles and concepts are significantly different in the United Kingdom compared to the United States. In a study of 99 companies located throughout both countries, several distinct differences between the US...

Purpose – This paper aims to investigate the managerial challenges arising from the deployment of cross‐company boundary‐spanning teams to improve on‐shelf availability. Design/methodology/approach – The study focuses on two supplier‐employed teams, each merchandising their...