Purpose – External knowledge is generally believed to be of prime importance to small to medium‐sized enterprises (SMEs). However, a review of the literature shows that no empirical research has looked at knowledge management issues at the inter‐organizational level in SMEs. This paper...

Expert systems have become the more acceptable face of the much mooted “artificial intelligence” of the 1980s. A survey of UK organizations was undertaken in order to determine the usage rate and the main applications of expert systems. The responses indicate that very little use is being...