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No passage to India? : initial responses of UK trade unions to call centre offshoring

Bain, Peter; Taylor, Phil - In: Industrial relations journal 39 (2008) 1, pp. 5-23

Persistent link: https://www.econbiz.de/10003690627

"Too scared to go sick" : reformulating the research agenda on sickness absence

Taylor, Phil; Cunningham, Ian; Newsome, Kirsty; … - In: Industrial relations journal 41 (2010) 4, pp. 270-288

Persistent link: https://www.econbiz.de/10008653219

Beneath the glass ceiling : explaining gendered role segmentation in call centres

Scholarios, Dora; Taylor, Phil - In: Human relations 64 (2011) 10, pp. 1291-1319

Persistent link: https://www.econbiz.de/10009373102

Cabin crew collectivism : labour process and the roots of mobilization

Taylor, Phil; Moore, Sian - In: Work, employment & society : a journal of the British … 29 (2015) 1, pp. 79-98

Persistent link: https://www.econbiz.de/10011317787

The future of worker representation

Healy, Geraldine (contributor); Healy, Edmund (contributor); … - 2004

Persistent link: https://www.econbiz.de/10001973383

Unions, partnership and HRM : sleeping with the enemy?

Taylor, Phil; Ramsay, Harvie - In: International journal of employment studies 6 (1998) 2, pp. 115-143

Persistent link: https://www.econbiz.de/10001371089

Sick building syndrome and the industrial relations of occupational health

Bain, Peter; Taylor, Phil; Baldry, Chris - In: International journal of employment studies 7 (1999) 1, pp. 125-148

Persistent link: https://www.econbiz.de/10001377395

Cabin crew conflict : the British Airways dispute 2009-11

Taylor, Phil; Moore, Sian; Byford, Robert - 2019

Persistent link: https://www.econbiz.de/10012051171

"The only way is Essex" : gender, union and mobilisation among fire service control room staff

Hudson, Lynne; Moore, Sian; Tainsh, Kate; Taylor, Phil; … - In: Work, employment and society : a journal of the British … 33 (2019) 1, pp. 162-173

Persistent link: https://www.econbiz.de/10012013134

Ringing the Changes? Union Recognition and Organisation in Call Centres in the UK Finance Sector

Bain, Peter; Taylor, Phil - 2004

The massive rise in UK call centre employment in recent years has been closely related to developments in the finance sector. This paper analyses these developments in order to contextualise the organisational experiences of unions in the sector. Recruitment activity in both hostile and...

Persistent link: https://www.econbiz.de/10014112920