This book situates information technology at the centre of public policy and management. IT is now a vital part of any government organisation, opening new policy windows and enabling a vast range of tasks to be carried out faster and more efficiently. But it has also introduced new problems and...

Led in large part by Charter 88 and the Scottish Constitutional Convention, the activities of the constitutional reform movement since the early 1990s have clearly helped to introduce new proportional voting systems into UK politics. Yet, at the same time, the Labour governments after 1997...

Productivity is essentially the ratio of an organization's outputs divided by its inputs. For many years it was treated as always being static in government agencies. In fact productivity in government services should be rising rapidly as a result of digital changes and new management...