Purpose – This paper aims to present an overview of the current library and information service in UK professional associations. Challenges in the sector are identified and some of the best information services are examined in order to construct useful models for best practice....

Purpose – The purpose of this paper is to provide a status report on the development of the public relations profession in the UK in the first decade of the twenty‐first century. This is the most comprehensive review to date and its aim is to provide a definitive overview of developments and...

Purpose – The paper aims to discuss the likely growth in bank charge reclaim volumes and the readiness of document systems to cope with statement requests within regulatory deadlines. Design/methodology/approach – The fieldwork for this paper examined the state of document management systems...