Purpose – The purpose of this paper is to explore new product development (NPD) best practice from a practitioner's perspective. A large body of research has been completed on best practices in NPD. However, there is a limited knowledge of the extent to which practitioners are aware of what...

Purpose – The purpose of this study is to examine the relationship between business‐level strategy and organisational performance and to test the applicability of Porter's generic strategies in explaining differences in the performance of organisations. Design/methodology/approach – The...

Purpose -The purpose of this paper is to examine the tournament hypothesis in the UK mutual fund market. Based on a previous US study, fund managers were expected to alter risk-taking behaviour in response to their performance relative to competing fund managers. Design/methodology/approach...

Purpose – This paper aims to provide a reflection on the issue of convergence of information systems and information management using a historical perspective and the experiences of two practitioners from different disciplines working together to deliver first degree and Master's teaching in...

A structured approach to process improvement is described in the context of the human resources division of a UK police force. The approach combines a number of established techniques of process improvement such as the balanced scorecard and process mapping with a scoring system developed to...

Purpose – The purpose of this paper is to describe how a coherent HR strategy focused on delivering the company's key strategic goals has helped Mitchells & Butlers, a UK operator of restaurants and pubs, to post industry‐leading sales and profit growth over the past three years....

Purpose – This paper aims to examine the current strategic landscape of UK “bricks and clicks” retailers. The main focus of this work is to consider how e‐commerce may provide competitive advantage via an insight into the current strategies employed by UK retailers....

Purpose – This article aims to present the findings from the Cox Review into sustaining creativity in UK business. Design/methodology/approach – This article is prepared by an independent writer. Findings – The article finds that sustained success in business, regardless of sector,...