This book "examines Lean opportunities from the viewpoint of retail strategy, merchandise management, and store and distribution operations, and provides a holistic, systematic approach for identifying and eliminating non-value-added activities. The Lean techniques presented can be applied to...

This book, in contrast with previous research and popular discussions that focus on the productivity of workers, identifies the critical influence of supervisors and engineers as key drivers of productivity differentials. To do so, it analyzes productivity at a Japanese car component plant and...