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Corporate reputation as strategic competitive advantage of manufacturing and service-based firms : multi-industry case study
Smith, Alan D.; Rupp, William T.; Motley, Darlene - In: International journal of services and operations management 14 (2013) 2, pp. 131-156
Persistent link: https://www.econbiz.de/10009709489
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Supply supplier integration, procurement, and outsoucing : case study of SCM social capital benefits
Smith, Alan D.; Rupp, William T. - In: International journal of logistics systems and management 14 (2013) 2, pp. 221-241
Persistent link: https://www.econbiz.de/10009713128
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Strategic e-commerce aspects of the e-banking/e-lending industry
Rupp, William T.; Smith, Alan D. - In: Strategies for generating e-business returns on investment, (pp. 254-285). 2005
Persistent link: https://www.econbiz.de/10002259303
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Study of the dispersion of CEO compensation in the metals industry
Rupp, William T.; Smith, Alan D. - In: American business review 20 (2002) 2, pp. 57-66
Persistent link: https://www.econbiz.de/10001681011
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Customer loyalty card programmes and its interaction with support technology in the retail industry
Smith, Alan D. - In: International journal of management & enterprise … 5 (2008) 2, pp. 157-195
Persistent link: https://www.econbiz.de/10003641874
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Automatic identification and voice-recognition technologies for quality improvement : case studies of Pittsburgh-area service firms
Smith, Alan D. - In: International journal of services and standards 4 (2008) 3, pp. 284-302
Persistent link: https://www.econbiz.de/10003741733
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Acceptability of internet voting and CRM principles among the internet savvy
Smith, Alan D. - In: International journal of business information systems : … 3 (2008) 5, pp. 498-528
Persistent link: https://www.econbiz.de/10003765115
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Customer relationship management : a look at incentive programmes and their usefulness in selected service firms
Smith, Alan D. - In: International journal of business innovation and research 3 (2009) 1, pp. 1-16
Persistent link: https://www.econbiz.de/10003808784
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E-safety: online uses in occupational safety
Smith, Alan D. - In: Electronic government : EG; an international journal 4 (2007) 2, pp. 142-155
Persistent link: https://www.econbiz.de/10003488747
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Strategic aspects of electronic document encryption
Smith, Alan D. - In: International journal of services and standards 3 (2007) 2, pp. 203-221
Persistent link: https://www.econbiz.de/10003459594