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Establishing loyalty from consumers' CSR perception toward the restaurants offering nutritional information
Rehman, Mohsin Abdur; Park-Poaps, Haesun; Lodhi, Rab Nawaz - In: Services marketing quarterly 43 (2022) 2, pp. 206-225
Persistent link: https://www.econbiz.de/10013178034
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Where everybody knows your name : homophily in restaurant atmospherics
Line, Nathan D.; Runyan, Rodney C.; Costen, Wanda; … - In: Journal of hospitality marketing & management 21 (2012) 1/2, pp. 1-19
Persistent link: https://www.econbiz.de/10008909948
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Risk-return analysis of fast-food versus casual-dining restaurants : who moved my cheeseburger?
Madanoglu, Melih; Lee, Kyuho; Kwansa, Francis A. - In: Journal of hospitality & tourism research : JHTR ; the … 32 (2008) 3, pp. 327-341
Persistent link: https://www.econbiz.de/10003747981
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The impact of service fairness perceptions on relationship quality
Clark, Melissa N.; Adjei, Mavis T.; Yancey, Donna N. - In: Services marketing quarterly 30 (2009) 3, pp. 287-302
Persistent link: https://www.econbiz.de/10003865583
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The effects of relational benefits on customers' perception of favorable inequity, affective commitment, and repurchase intention in full-service restaurants
Kim, Wansoo; Ok, Chihyung - In: Journal of hospitality & tourism research : JHTR ; the … 33 (2009) 2, pp. 227-244
Persistent link: https://www.econbiz.de/10003852939
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Outcomes of relational benefits : restaurant customers' perspective
Han, Heesup; Kim, Wansoo - In: Journal of travel and tourism marketing 26 (2009) 8, pp. 820-835
Persistent link: https://www.econbiz.de/10003952670
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Effect of service encounter pace on customer satisfaction
Noone, Breffni Monica - 2004
Persistent link: https://www.econbiz.de/10003566826
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Effects of service quality and food quality : the moderating role of atmospherics in an ethnic restaurant segment
Ha, Jooyeon; Jang, Soocheong - In: International journal of hospitality management 29 (2010) 3, pp. 520-529
Persistent link: https://www.econbiz.de/10003983180
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Creating a model of customer equity for chain restaurant brand formation
Hyun, Sunghyup Sean - In: International journal of hospitality management 28 (2009) 4, pp. 529-539
Persistent link: https://www.econbiz.de/10003875721
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Contingency variables for customer share of visits to full-service restaurant
Kim, Wansoo; Ok, Chihyung; Canter, Deborah D. - In: International journal of hospitality management 29 (2010) 1, pp. 135-147
Persistent link: https://www.econbiz.de/10003964246