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The effect of restaurant servers' perceptions of customers' tipping behaviors on service discrimination
Brewster, Zachary W. - In: International journal of hospitality management 32 (2013), pp. 228-236
Persistent link: https://www.econbiz.de/10009718396
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Racial differences in restaurant tipping : a labour process perspective
Brewster, Zachary W.; Mallinson, Christine - In: The service industries journal 29 (2009) 7/8, pp. 1053-1075
Persistent link: https://www.econbiz.de/10003990478
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The tipping behavior and motives of US travelers abroad : affected by host nations’ tipping norms?
Lynn, Michael; Brewster, Zachary W. - In: Journal of travel research : a quarterly publication of … 59 (2020) 6, pp. 993-1007
Persistent link: https://www.econbiz.de/10012231765
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Different service, same experience : documenting the subtlety of modern racial discrimination in U.S. restaurants
Brewster, Zachary W.; Brauer, Jonathan R. - In: Cornell hospitality quarterly : CQ 58 (2017) 2, pp. 190-202
Persistent link: https://www.econbiz.de/10011730769