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The becoming of user-generated reviews : looking at the past to understand the future of managing reputation in the travel sector
Baka, Vasiliki - In: Tourism management : research, policies, practice 53 (2016), pp. 148-162
Persistent link: https://www.econbiz.de/10011440047
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Building trust through reputation management
Argenti, Paul A. - In: Public trust in business, (pp. 236-265). 2014
Persistent link: https://www.econbiz.de/10010416730
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The local TV station as an organizational self : promoting corporate image via Instagram
Greer, Clark F.; Ferguson, Douglas A. - In: JMM : the international journal on media management 19 (2017) 4, pp. 282-297
Persistent link: https://www.econbiz.de/10011810306
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The collateral damage of C2C communications on social networking sites : the moderating role of firm responsiveness and perceived fairness
Adjei, Mavis T.; Nowlin, Edward L.; Ang, Tyson - In: Journal of marketing theory and practice 24 (2016) 2, pp. 166-185
Persistent link: https://www.econbiz.de/10011489607
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A fat debate on Big Food? : unraveling blogosphere reactions
Kolk, Ans; Lee, Hsin-hsuan Meg; Dolen, Willemijn M. van - In: California management review 55 (2012/13) 1, pp. 47-73
Persistent link: https://www.econbiz.de/10009672301
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Towards an understanding of corporate web identity
Elliott, Carole; Robinson, Sarah - In: The Routledge companion to visual organization, (pp. 273-288). 2014
Persistent link: https://www.econbiz.de/10009792915
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Reputation warfare
Gaines-Ross, Leslie - In: Harvard business review : HBR 88 (2010) 12, pp. 70-76
Persistent link: https://www.econbiz.de/10008779305
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Den guten Ruf verteidigen
Gaines-Ross, Leslie - In: Harvard-Business-Manager : das Wissen der Besten 33 (2011) 2, pp. 32-40
Persistent link: https://www.econbiz.de/10008809347
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A walk in customers' shoes : how attentional bias modification affects ownership of integrity-violating social media posts
Laer, Tony van; Ruyter, Ko de; Cox, David - In: Journal of interactive marketing : a quarterly … 27 (2013) 1, pp. 14-27
Persistent link: https://www.econbiz.de/10009718240
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The Wiki factor : a study of reputation management
DiStaso, Marcia Watson; Messner, Marcus; Stacks, Don W. - In: New media and public relations, (pp. 121-133). 2007
Persistent link: https://www.econbiz.de/10003553365