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Quality planning and analysis : from product development through use
Gryna, Frank M. - 2001 - 4. ed
Persistent link: https://www.econbiz.de/10001486450
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Product quality and customer benefit
Blecharz, Pavel; Stverkova, Hana - 2011
Persistent link: https://www.econbiz.de/10009266783
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The effects of product quality on net trade
Liu, Xiaonan; Chouinard, Hayley H. - 2013
Persistent link: https://www.econbiz.de/10010237089
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Improvement of quality and productivity through action by management
Deming, W. Edwards - 2003
Persistent link: https://www.econbiz.de/10001797912
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Indexing product quality : issues, theory, and results
Curry, David J. - In: Journal of consumer research : JCR ; an … 13 (1986) 1, pp. 134-145
Persistent link: https://www.econbiz.de/10001018852
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Service quality : new directions in theory and practice
Rust, Roland T. (ed.) - 1994
Persistent link: https://www.econbiz.de/10000347620
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Optimal design of Shewhart-Lepage type schemes and its application in monitoring service quality
Mukherjee, Amitava; Sen, Rudra - In: European journal of operational research : EJOR 266 (2018) 1, pp. 147-167
Persistent link: https://www.econbiz.de/10011811627
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Does the rationale for implementing quality management practices matter?
Zhang, Dongli; Linderman, Kevin; Schroeder, Roger G. - In: Quality management journal : QMJ 21 (2014) 2, pp. 65-77
Persistent link: https://www.econbiz.de/10010357330
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Testing the dimensionality of the quality management construct
Elshaer, Ibrahim A.; Augustyn, Marcjanna M. - In: Total quality management & business excellence : an … 27 (2016) 3/4, pp. 353-367
Persistent link: https://www.econbiz.de/10011558680