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United States
Marketing
25
Consumer behaviour
20
Relationship marketing
20
Konsumentenverhalten
15
Beziehungsmarketing
13
Customer satisfaction
11
Dienstleistung
7
Emotion
7
Kundenzufriedenheit
7
Marketing management
6
Marketingmanagement
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Großbritannien
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4
Corporate social responsibility
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Customer value
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Kundenmanagement
4
Kundenwert
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Social Web
4
Social web
4
Tourism
4
Anticipation
3
Beziehungsmanagement
3
Brand image
3
Brand management
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Confidence
3
Customer loyalty
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Customer relations
3
Dienstleistungsqualität
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Emotions
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Bejou, David
3
Palmer, Adrian
2
Ackermann, Claire-Lise
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Bejou, Azam
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Greenberg, Byron
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Hartley, Bob
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Rakowski, James P.
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Sharma, Narendra P.
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Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
2
Journal of marketing management : MM
1
Transportation journal : a journal of the Association for Supply Chain Management
1
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ECONIS (ZBW)
5
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1
Performance indicators of compassionate companies
Sharma, Narendra P.
;
Bejou, Azam
;
Bejou, David
- In:
Journal of relationship marketing : innovations & …
11
(
2012
)
1
,
pp. 7-14
Persistent link: https://www.econbiz.de/10009549378
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2
A call to corporate compassion
Greenberg, Byron
;
Bejou, David
- In:
Journal of relationship marketing : innovations & …
11
(
2012
)
1
,
pp. 1-6
Persistent link: https://www.econbiz.de/10009549379
Saved in:
3
Birth, marriage, life, and death : a life-cycle approach for examining the deregulated US airline industry
Rakowski, James P.
- In:
Transportation journal : a journal of the Association …
32
(
1992
)
1
,
pp. 15-29
Persistent link: https://www.econbiz.de/10001135257
Saved in:
4
The contribution of implicit cognition to the Theory of Reasoned Action Model : a study of food preferences
Ackermann, Claire-Lise
;
Palmer, Adrian
- In:
Journal of marketing management : MM
30
(
2014
)
5/6
,
pp. 529-550
Persistent link: https://www.econbiz.de/10010376935
Saved in:
5
The business and marketing environment
Palmer, Adrian
;
Hartley, Bob
-
1999
-
3rd ed
Persistent link: https://www.econbiz.de/10001354944
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