Pearson, Christine M. (contributor); … - 2007
Holzer -- Crisis management and legitimacy: facing symbolic disorders / Romain Laufer -- Understanding and managing crises in … -- A cognitive approach to crisis management in organizations / Jean-Marie Jacques, Laurent Gatot, and Anne Wallemacq …. Mitroff -- A passion for imperfections: revisiting crisis management / Christophe Roux-Dufort -- The eight characteristics of …