Foreword In today's markets, companies face ever growing international competition, radical technological change, and increasingly demanding customers. These developments force managers to focus on core competencies and result in decreasing in-house val- add across industries. Adequate supplier...

Problem Set and Course of Investigation -- Supply Management’s Financial Effectiveness - ‘The Story Behind it’ -- Measurement of Supply Management’s Bottom Line Impact: Status Quo and Future Requirements -- Measurement Process Design: Measuring Supply Management’s Budget Effects - A...