information about the quality ofthe provider's expertise, but facilitate good utilization of experts knowledge.In a …rm …, management holds soft information about individuals expertiseand thus improves on the matching of experts to problems; however …) and the quality of matching between problemsand problem solvers (the market provides less information about experts'quality).[...] …

Empirical studies on information communication technologies (ICT) typically aggregate the“information” and … and information,technologies that reduce information costs enable agents to acquire more knowledge and ‘empower …