This book provides a critical understanding of some basic aspects of knowledge-intensive work and organizations. The author adopts a social constructivist approach and explores the management and analytical challenges of knowledge-intensive forms.

This text reviews the significance of the business process reengineering trend for management practice. The authors show how term and practice shaped the adopted policies of downsizing restructuring and emphasis on process rather than task

1. Leadership: the need for a reflexive approach -- 2. On reflection and reflexivity -- 3. Perspectives on leadership -- 4. Leadership beyond ideology, harmony and all-inclusiveness: the case for a more nuanced view -- 5. Leadership and organizational culture -- 6. Followership and its...

pt. 1. Perspectives on organizational and cultural change -- pt. 2. Change work in practice : a close-up study -- pt. 3. Crucial issues in cultural change work -- pt. 4. Getting into the substance of organizational change work.