Recent Internet technologies and web-based applications, such as social software, are being increasingly applied in firms. Social software can be employed for knowledge management and for external communication enabling access to internal and external knowledge. Knowledge in turn constitutes one...

This paper analyzes the relationship between service innovation and different types of enterprise software systems, i.e. standardized enterprise software designed to fit one certain business sector and enterprise software specifically customized for a single firm. Using firm-level data of a...

Innovationen sind ein zentrales Element zur Erhaltung der Wettbewerbsfähigkeit Deutschlands in einer globalisierten Weltwirtschaft. Waren die Innovationsanstrengungen von Wirtschaft und Politik in der Vergangenheit vorrangig darauf ausgerichtet, auf Forschung und Entwicklung basierende...

This paper investigates the effects of services offshoring on wages using individual level data combined with industry information on offshoring. Our results show that services offshoring affects the real wage of low and medium skilled individuals negatively. By contrast, skilled workers benefit...

The Cannes Lions festival is one of the most important international indicators for professionals in the creative communications industry. Throughout the past few years there are a rising number of submissions and award winners coming from emerging and developing countries. This fact is...

Im Zuge des Outsourcing beziehen Industrieunternehmen zur Fertigung ihrer Produkte Dienstleistungen, die sie früher selbst erstellt haben. Infolge der Lohnunterschiede zwischen Industrie und Dienstleistungssektor ändert sich damit aus volkswirtschaftlicher Sicht die Belastung der...

This paper investigates the effects of services offshoring on wages using individual level data combined with industry information on offshoring. Our results show that services ofsshoring affects the real wage of low and medium skilled individuals negatively. By contrast, skilled workers benefit...