This paper studies the relationship between leadership as an activity of business process management (BPM) and company … population of 3007 SMEs in Slovenia. Aspects of leadership such as the involvement of employees, middle management, customers and … an activity of BPM and company profitability. It was proved that companies that involve employees and middle management …

Recent studies have demonstrated the importance of good management for firm performance. Here, we focus on management … in not-for-profits (NFPs). We present a model predicting that management quality will be lower in NFPs compared to for …-profits (FPs), but that outputs may not be worse if managers are altruistic. Using a tried and tested survey of management …