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Unternehmenserfolg
Business process management
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Beziehungsmarketing
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Dienstleistungsqualität
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Hospital
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Krankenhaus
6
Prozessmanagement
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Relationship marketing
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Service quality
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Supplier relationship management
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USA
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United States
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Business services
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Customer satisfaction
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Dienstleistungsmanagement
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Dienstleistungssektor
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Gesundheitsversorgung
3
Health care
3
Kundenzufriedenheit
3
Service industry
3
Service management
3
Theorie
3
Theory
3
Unternehmensdienstleistung
3
Arbeitszufriedenheit
2
Corporate Governance
2
Corporate governance
2
Customer centricity
2
Customer orientation
2
Dienstleistung
2
Firm performance
2
Gesundheitswesen
2
Health care system
2
Job satisfaction
2
Leistungsmotivation
2
Organizational behaviour
2
Outsourcing
2
Patienten
2
Patients
2
Physicians
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English
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Gemmel, Paul
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Vereecke, Ann
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Integrated performance management : a guide to strategic implementation
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ECONIS (ZBW)
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Performance at the operational level: quality- and time-based competition
Gemmel, Paul
- In:
Integrated performance management : a guide to …
,
(pp. 51-68)
.
2004
Persistent link: https://www.econbiz.de/10002530566
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Obtaining better performance through business process orientation
Gemmel, Paul
;
Vereecke, Ann
- In:
Integrated performance management : a guide to …
,
(pp. 116-134)
.
2004
Persistent link: https://www.econbiz.de/10002530587
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