Purpose: This study examines the relationship between IT implementation and performance with manufacturing flexibility based on a sample drawn from a set of manufacturing firms. Design/methodology/approach: The relationships were analyzed using structural equations modeling (SEM) using EQS 6.2...

Motivated by the strategic importance of reduced lead times in today’s competitive business environment, this doctoral dissertation analyzes the dynamic impacts of lead time reduction (LTR) improvements on customer satisfaction and related financial performance metrics. The core thesis is...

The goal of this paper is to provide researchers and practitioners with the required guidance to achieve a better assessment of the sustainability-related performance of an organization and its supply chain (SC). In order to achieve this, standards and guidelines covering three sustainability...