This study analyses the influence of CEO characteristics on firm innovation in Australia. Firm R&D expenditure is used as a measurement of innovation in panel and Tobit regression models to estimate managerial effects. Endogeneity effects are also considered. By analysising the association...

This paper examines the relationship between transportation quality, customer satisfaction and profitability. Specifically, this study examines the simultaneous and asynchronous effect of quality of transportation services on customer satisfaction and financial performance and then performs the...