Jong, llse Svensson de - In: Journal of risk and financial management : JRFM 14 (2021) 8, pp. 1-19
performance indicators (KPIs) can be used to measure and monitor innovation. The objective of this study is to explore how KPIs … explicitly on how organizational members, through their use of KPIs in innovation, make sense of conflicting interpretations and … strategic change, attributed to commoditization, affects the predetermined KPIs in use. Notably, these KPIs in innovation are …