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Customer engagement and employee engagement : a research review and agenda
Mittal, Vikas; Han, Kyuhong; Westbrook, Robert A. - In: Customer engagement marketing, (pp. 173-201). 2018
Persistent link: https://www.econbiz.de/10011739859
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Stakeholder Engagement in Value Co-Creation and Firm Performance : Evidence from a Field Experiment in Healthcare
Kassinis, George I.; Soteriou, Andreas C. - 2021
find that stakeholder engagement via instrumental communication improves the efficiency of delivering medical care in the …
Persistent link: https://www.econbiz.de/10013239886
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Intentionality and power interplay in IS implementation : the case of an asset management firm
Dhillon, Gurpreet; Caldeira, Mário; Wenger, Mitchell R. - In: The journal of strategic information systems : … 20 (2011) 4, pp. 438-448
Persistent link: https://www.econbiz.de/10009565979
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Does high supply chain integration enhance customer response speed?
Chiang, Ai-hsuan; Chen, Wun-hwa; Wu, Soushan - In: The service industries journal 35 (2015) 1/2, pp. 24-43
Persistent link: https://www.econbiz.de/10010491820
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Agile Produktion : ein Produktionskonzept für gesteigerten Unternehmenserfolg in volatilen Zeiten
Ramsauer, Christian; Rabitsch, Christian - In: Industrial Engineering und Management : Beiträge des …, (pp. 63-81). 2016
Persistent link: https://www.econbiz.de/10011431650
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Digital multisided platforms : an innovation research agenda
Srinivasan, Raji; Ramani, Nandini - In: Handbook of research on new product development, (pp. 127-145). 2019
Persistent link: https://www.econbiz.de/10012125117
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The role of cocreation and dynamic capabilities in service provision and performance : a configurational study
Wilden, Ralf; Gudergan, Siegfried; Akaka, M. A.; … - In: Industrial marketing management : the international … 78 (2019), pp. 43-57
Persistent link: https://www.econbiz.de/10012026097
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Impact of social CRM capabilities on firm performance : examining the mediating role of co-created customer experience
Kamboj, Shampy; Yadav, Mayank; Rahman, Zillur; Goyal, … - In: International journal of information systems in the … 8 (2016) 4, pp. 1-16
Persistent link: https://www.econbiz.de/10011584132
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The sustainable performance of the digital start-up company based on customer participation, innovation, and business model
Danarahmanto, Pri Agung; Primiana, Ina; Azis, Yudi; … - In: Verslas : teorija ir praktika : Vilniaus Gedimino … 21 (2020) 1, pp. 115-124
The digital-based start-up industry in Indonesia has developed, but with a high failure rate. This research aims at elaborating the relationship between business model, entrepreneurial orientation, innovation, and sustainable performance on the digital start-up companies in Indonesia. The data...
Persistent link: https://www.econbiz.de/10012221926
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Customer engagement : the construct, antecedents, and consequences
Pansari, Anita; Kumar, V. - In: Journal of the Academy of Marketing Science 45 (2017) 3, pp. 294-311
Persistent link: https://www.econbiz.de/10011684964