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This article describes the use of the constructivist multicriteria decision aid (MCDA-C) model as an intervention instrument, using a case study of a fertilizer industry located at a Brazilian maritime port terminal, with the goal of developing a customized performance evaluation model to help...
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Measuring innovation is a challenging but essential task to improve business performance. To tackle this task, key performance indicators (KPIs) can be used to measure and monitor innovation. The objective of this study is to explore how KPIs, designed for measuring innovation, are used in...
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the performance measurement conceptual framework. The paper is based on literature study followed by analysis and … generalization. It reflects the diversity of approaches to performance measurement in performance-oriented literature and it … measurement as a causal chain of activities and it deals with the role of subjectivity in this chain. Second section concerns …
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