This study aims to examine the relationship between service integration and manufacturing firms' profitability and to identify profitable services. In order to do so, we examine the service integration data of 202 firms in the machinery and equipment sector in Korea. Firm profitability is...

This paper offers a social network explanation for the purported relationship between internationalization and firm performance in the context of born global small and medium enterprises (SMEs). We argue that home-based social networks play a mediating role in the relationship between inward and...

To survive and prosper in today's highly competitive environment, firms are increasingly engaging in cooperative alliances with their rivals. However, the impact of these competitor alliances on financial performance is largely unknown. This research examines this issue. Using both survey and...

Two important areas are underexplored in the relationship between marketing resources and performance. First, the subject has been primarily investigated in the context of Western countries, and inadequate attention has been given to emerging economies. Second, despite the recent growth in...

This study uncovers the ignored role of institutional environment for marketing strategy and customer relationship management. Hypothesis tests in a sample of Chinese firms find support that channel networking strengthens the customer orientation - customer trust/commitment - firm performance...

To find out the roles of Information and Communication Technology (ICT) in firm performance, two dimensions of impacts of ICT on firm activities are identified. Except for lowering the cost of information processing, storage, and communication, ICT significantly changes the way that people and...

The purpose of this study is to examine the role of entrepreneurial orientation (EO) in determining the enterprise performance (EP) during Covid-19. Moreover, in context of this relationship, the mediating role of entrepreneurial competencies (EC) has also been investigated in influencing the EO...

The purpose of this study is to examine the role of Entrepreneurial Orientation (EO) in determining the Enterprise Performance (EP) during Covid-19. Moreover, in context of this relationship, the mediating role of Entrepreneurial Competencies (EC) has also been investigated in influencing the EO...

According to the RBV and the knowledge gap theory, the small-business owner with a basic business education is better able to handle the business aspects of an operation. Misunderstanding can range from misinterpretations of the business enterprise to certain aspects of the job, which causes...