Small and medium sized enterprises (SMEs) often engage in relationships with external partners that complement their activities in improving their products and services in order to maintain their market share in a competitive landscape. In this chapter, we present a case that focuses on SMEs'...

Small- and medium-sized enterprises (SMEs) face the inherent tension of depending on external partners to complement their internal innovation activities while having limited resources to manage such open innovation processes. Given the importance of collaborative efforts between multiple...