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Kulturbedingte Serviceorientierung : Erkenntnisse der aktuellen Unternehmenskulturforschung mit Implikationen für die Praxis
Sackmann, Sonja A.; Friesl, Martin - In: Serviceorientierung im Unternehmen : Forum …, (pp. 419-439). 2010
Persistent link: https://www.econbiz.de/10003943290
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Kunden fürs Leben : so schaffen Dienstleister Premium-Service mit den Prinzipien der The Ritz-Carlton Hotel Company
Michelli, Joseph - 2009
Persistent link: https://www.econbiz.de/10003788282
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Corporate culture and firm performance : a service-oriented perspective
Vigolo, Vania; Bonfanti, Angelo; Magliocca, Pierpaolo; … - In: International journal of managerial and financial accounting 8 (2016) 2, pp. 109-123
Persistent link: https://www.econbiz.de/10011643411
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A multi-level investigation of psychological contract breach and organizational identification through the lens of perceived organizational membership : testing a moderated-mediate...
Epitropaki, Olga - In: Journal of organizational behavior : OB ; the internat. … 34 (2013) 1, pp. 65-86
Persistent link: https://www.econbiz.de/10009709525
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Standing by your organization : the impact of organizational identification and abusive supervision on followers' perceived cohesion and tendency to gossip
Decoster, Stijn; Camps, Jeroen; Stouten, Jeroen; … - In: Journal of business ethics : JOBE 118 (2013) 3, pp. 623-634
Persistent link: https://www.econbiz.de/10010234104
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Developing organizational citizenship behaviour : organizational climate and leader-member exchange effects
Hemaloshinee Vasudevan; Aslan, Imran - In: Marketing i menedžment innovacij : m&mi (2022) 1, pp. 94-107
Persistent link: https://www.econbiz.de/10013163298
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Do ethical leaders enhance employee ethical behaviors? : organizational justice and ethical climate as dual mediators and leader moral attentiveness as a moderator : evidence from...
Al Halbusi, Hussam; Tang, Thomas Li-Ping; Williams, Kent A. - In: Asian journal of business ethics : AJBE 11 (2022) 1, pp. 105-135
Persistent link: https://www.econbiz.de/10013279373
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Authentic leadership and employee knowledge sharing behavior : mediation of the innovation climate and workgroup identification
Edú-Valsania, Sergio; Moriano, Juan Antonio; Molero, … - In: Leadership & organization development journal 37 (2016) 4, pp. 487-506
Persistent link: https://www.econbiz.de/10011575852
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The relationship between work characteristics and change-oriented organizational citizenship behavior : a multi-level study on transformational leadership and organizational climat...
Kao, Rui-Hsin - In: Personnel review : a professional journal reporting new … 46 (2017) 8, pp. 1890-1914
Persistent link: https://www.econbiz.de/10011775639
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Ethical leadership and employee ethical behaviour : exploring dual-mediation paths of ethical climate and organisational justice : empirical study on Iraqi organisations
Al Halbusi, Hussam; Mohd Nazari Ismail; Safiah Omar - In: International journal of business governance and ethics … 15 (2021) 3, pp. 303-325
Persistent link: https://www.econbiz.de/10012596421